Welcome to Our Innovative MyDocs Portal for FedEx GSPs
Greetings, FedEx GSPs!
Step into the future with our cutting-edge MyDocs Portal, a sophisticated solution crafted especially for you. As a fellow small GSP in the Pacific, we understand the intricate challenges of managing international shipments and customs processes. We’re excited to unveil our MyDocs Client Portal, designed to empower you in seamlessly serving your valued FedEx clients.
A Third-Party Solution for GSPs Like Us
It’s essential to clarify that our MyDocs Portal is not a FedEx creation, but a third-party solution born from our day-to-day operations. With an IT background, developing this portal was a natural fit for our business. Now, we extend this solution to fellow GSPs, aiming to enhance global service efficiency and, ultimately, elevate customer satisfaction as a whole.
Revolutionizing Client Service for FedEx GSPs
MyDocs – Inbound Portal
Facilitate and streamline Customs Paperwork Access for your clients! Gain a competitive advantage by providing them with easy access to customs paperwork. Upon clearing a FedEx shipment, simply upload the required PDF-format paperwork into the cloud.
Clients will instantly access their customs declarations, original inbound invoices, and Duties and Taxes invoices, enabling them to swiftly dispatch the relevant paperwork to their departments and efficiently calculate their costs.
This inbound portal development minimizes inquiries and will certainly encourage your clients to organize more future inbound shipments with FedEx.
MyDocs – Outbound Portal
Effortless Online AWB Creation
Simplify outbound processes for clients sending FedEx packages regularly. The outbound portal allows clients to fill out a user-friendly form and book pickups online. Upon package receipt at your FedEx GSP office, your trained staff will need to cross-verify the specified information and upon acceptance they will generate the AWB automatically online. No more errors, no redundant data entry into FedEx’s ISDC system – your clients input outbound data, and the portal takes care of the rest.
Upload Local Outbound Invoices into the Portal
For local outbound invoices, seamlessly copy data from the portal into your sales invoicing system, eliminating further data entry.
Real-time Tracking and Notifications
Keep clients informed with real-time tracking and notifications. Once an AWB is generated, clients receive instant notifications with the assigned tracking number, minimizing inquiries and boosting client confidence.
Walk-In Outbound Clients
For walk-in clients, use a tablet or PC on the reception desk to allow your walk-in clients to fill out their AWB online via a web page link, ensuring a smooth process similar to your regular clients using the MyDocs portal.
Why Choose Our Client Portal for FedEx Agents:
Efficiency Boost
Minimize data entry, accelerate processes, and enhance overall efficiency.
Error Reduction
Clients input information digitally, minimizing AWB errors and improving accuracy.
Client Convenience
Provide clients with seamless access to customs paperwork and invoices.
Enhanced Transparency
Real-time tracking and notifications keep clients informed and satisfied.
Cost-Effective Operations
Streamline your operations for maximum cost-effectiveness.
Book a demo with us now
Schedule a live demo with us to experience firsthand how it transforms the way you serve your clients. Your success is our priority, and we’re here to support you every step of the way.
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